Overall my experience with Fort Fremont Marine was good. There was one thing I was disappointed in. When negotiating with Casey I really didn't push the issue on the price of the sled because I knew what I was getting. Only thing missing on the sled was the rca cord for the heated shield. Casey agreed to included that in the sale but wouldn't have it installed without me paying for the labor to do so. I would of thought that the amount of money I spent, the least you could of done was install the cord w/out charge. With the price of the cord($35), the quoted labor fee of $60( for 45m) , you were looking at a $95 expense. I did install the cord myself in less then 30m. It's a little thing like that could of made it a great experience!!